![]() ![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I believe that in simple good ******************* should cover the cost of the repair of the remaining issues (air conditioning and vent selector motor).īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. If they had been disclosed I would not have purchased the car. ![]() I took it in this last time and spent $390 for the inspection for them to tell me that my service would not be covered by warranty.My general complaint is that these issues should have either been repaired prior to the vehicle being put up for sale or the repair issues should have been disclosed to me. So far the vehicle has been in the shop at **** 5 times and still has remaining issues. The vent selector motor would be another $850 on top of that. The air conditioning is supposed to be covered under the warranty but the service manager informed me the parts required to repair the issue are not covered by warranty and therefore would require $717 in repairs. ![]() I purchased an extended warranty through **** at the time of purchase and had to have the transfer case replaced which was covered by the warranty but still cost $200 out of pocket.The current issue is the air conditioning not working. The vehicle had the following issues at the time of purchase:Air conditioning not working Faulty air vent selector motor Warped brake rotors and pads Leaking defective Power Transfer Unit (Transfer Case)Airbag light was on During the test drive I discovered the brakes issue and the dealership replaced the brakes and fixed the airbag light. We're looking forward to meeting you.2016 **** Explorer vehicle was purchased Feb 2023. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. ![]() Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. The Journey to Your Next Car, Truck or SUV Starts Today With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our dealership is staffed with only the best automotive professionals in the Elk Grove area. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas ![]()
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